TESTIMONIALS
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The “Top Notch” training sessions are always interactive and comprehensive. The trainers have a dynamic approach which keeps the momentum going. Ideal for those who would like to boost their confidence whilst dealing with awkward customers on the telephone or other unpredictable life situations. And the very best ...
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The course I attended on the 26th of September was called Effective Communication. I felt I learned a lot about the importance of tone of voice and its influence over peoples’ behaviour and winning their trust, especially in relation to telephone communication …
